Transport and Logistics App Development Solutions: Case Study

Introduction

Client Name
AbdulAziz
Business
Logistics & Supply Chain
Country
Africa

DeliverAny is a bespoke logistics service platform for cargo
owners and logistics service companies.

It utilizes technology to help to manage your shipment and find logistics service
vendors of your choice. DeliverAny app provides you with a pool of logistics
service companies that you can choose from to enjoy safe and efficient delivery
on your goods.

375 Cargo Owners
253 Vehicles
18 Routes
256 Drivers
2661 Trips
253 Tonnes Delivered

Services in

Nigeria

Abuja, Katsina, Lagos, Kano, Warri, Ibadan,
Port Harcourt, Sokoto, Kaduna

Business Goal

DeliverAny was having a goal to scale it's digital strategy and find ways in order to have
better workflow, processes, cost down costs and improve efficiency throughout it's supply
chain. DeliverAny was looking for a logistics solution partner that could provide guidance
in terms of taking steps not only towards reducing the pain areas, but also towards digital
& business growth.

Cumbersome
Manual Processes
Scheduling
difficulties
Data inaccuracy &
redundancy
Processes unfit for
ready solution
Difficulty in
tracking
Difficulty in handling
bulk orders
Inefficient workflow
& processes
High landing
costs

Hidden Brains Approach

Since, the client had used multiple ready solutions, a structured problem-solving approach
was required to come up with a solution, considering the target of generating multiple
options for each problem area and selection of the right option that complements the
business.

Recognition of the problem was the most important aspect. This was done through multiple meetings with business owners, cargo owners, logistics companies, customers, hauler companies.

After identification of the problem, it was important to get answer to questions like what caused the problem, how much and what impact it has on business, other possible ways the problem may impact the stakeholders.

Brainstorming and research was key to this step where a problem was broken down into small bits as opposed to problem as a whole. This helped us to identify the criticality and urgency of each areas.

This step helped us to see each problem in different ways, considering the impact it has on business. Various options for each identified problem areas were discussed based on the research and team collaboration.

This was the key step where decision making was done in terms of selecting the right problems to be solved, selecting the right options from solution standpoint. Business aspects and business impact was evaluated for selection.

Development & implementation was not only focused at solving the identified problems through the selection solution option, but also considering the solution to be future ready, scalable and secured.

Hidden Brains Solution

Easy Payments
Integrated wallet in-app
to facilitate quick and easy
payments
Recharge Wallet
Easy recharge via phone
banking, no need to give any
extra details
Integrated Insurance
In-app insurance facility to
safeguard your cargo
Live Tracking
Live tracking of goods to
provide greater transparency
and real-time updates of
delivery status to cargo
owners
Insure your order
You have an option to
protect you and your client's
order when you insure them
against loss.

Order Management
Easily track and manage
your orders from the mobile
app or web portal
Asset Management
Manage human resources
and vehicular assets all from
the app
Bid Management
Full bidding portal to manage
requests & accept bids for
posted cargo deliveries
Verification Partner
Simple on-boarding process
to earn additional income by
becoming verification
partner and verify logistic
company assets
Route Planning
Save your money & time by
route planning. It will also
increase the effectiveness by
organizing your orders along
different routes.

Achievements

100%
transparency with real-time data
30%
increase in productivity
20%
routes optimisations
50%
increase in customer satisfaction

I would like to deliver a special message to the greatest team of hiddenbrains. I want to thank for amazing work done on the deliver any project. I sincerely appreciate all your inputs and the efforts. All the things that you've put up for the past couple of months helped to make product very fast for phase-1 execution.